Refund and Returns Policy

At Dvolt LLC, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and refund process.

1. Return Eligibility

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, in their original packaging, and in resalable condition.

  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

  • Items marked “Final Sale” or “Clearance”

  • Used, damaged, or altered products

  • Personal care items, software, or digital goods

3. Return Process

  1. Contact us at info@dvolttech.com to request a return authorization.

  2. Securely pack the product in its original packaging.

  3. Ship the item to the return address provided by our team.

4. Return Shipping Costs

  • Customers cover return shipping costs unless the product is defective or we made an error.

  • Use a trackable shipping method to avoid lost packages.

5. Refunds

  • Refunds are issued within 5–10 business days after the returned item is received and inspected.

  • Refunds will be processed to the original payment method.

6. Damaged or Defective Items

If you receive a damaged or defective product, notify us within 48 hours with photos. We will arrange a free replacement or full refund.