Frequently Asked Questions and Answers

Discover quick answers to common queries about our products, services, and policies. Get clarity on warranties, shipping, returns, and more. If you need further assistance, contact us we're here to help!

FAQs

What types of products does Dvolt LLC offer?

We provide a wide range of electronics, including cameras, car and vehicle electronics, computers and accessories, headphones, home audio systems, portable audio and video devices, and security & surveillance solutions.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination.

How long does delivery take?

Standard shipping usually takes 5–7 business days within the US, while express shipping takes 2–4 business days. International delivery times depend on the destination and customs clearance.

How can I track my order?

Once your order has been shipped, we will send you a confirmation email with a tracking number and instructions to monitor your delivery status.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Proof of purchase is required.

Who covers return shipping costs?

If the return is due to a defective product or a shipping error on our part, we cover the return shipping costs. For other returns, the customer is responsible for return shipping fees.

Do your products come with a warranty?

Yes, most of our products come with a manufacturer’s warranty. The duration and terms vary by product. Please check the product description or contact us for more details.

Can I change or cancel my order after it’s placed?

We process orders quickly, but if you contact us before shipping confirmation, we may be able to modify or cancel your order.

How can I contact customer support?

You can reach us via email at info@dvolttech.com during our business hours.